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  • Customer Service Representative - Architects, Professional Engineers, Professional Land Surveyors and Professional Landscape Architects

    Jefferson City, Missouri United States State of Missouri Full Time 39,227 per Year Apr 28, 2025
    State of Missouri Employer:

    State of Missouri

    Build the Missouri of tomorrow. Ensure a strong foundation today. Join a group of innovative team members focused on driving the State of Missouri forward. As public servants, our team members have the opportunity to produce work that is both lasting and important. This work serves to protect families, communities, and our natural resources.  No matter where you are in your career, whether entry level or senior level, a career with the State of Missouri will challenge you to grow both personally and professionally. Though one employer, there is no shortage of exciting opportunities as there are many career paths you may take within the State. If you are searching for a job that transforms lives, including your own, a career with the State of Missouri is the perfect fit!

    Job Description

    Division of Professional Registration

    Board for Architects, Professional Engineers, Professional Land Surveyors

    and Professional Landscape Architects

    Posting Closes 05/07/2025

    Salary $39,227

    Job Location: Division of Professional Registration, Board for Architects, Professional Engineers, Professional Land Surveyors and Professional Landscape Architects.

    Why you’ll love this position:

    The Board for Architects, Professional Engineers, Professional Land Surveyors and Professional Landscape Architects. The office promotes a positive and supportive work environment for its team members. You will enjoy working with other professional colleagues in this fast-pace, positive office environment.

    Candidates must have good, effective communication skills, be self-motivated with minimal supervision, have the ability to multi-task, make routine decisions, organize workflow and establish priorities and deadlines.

    • Review documents for authenticity, ensuring statutory requirements are satisfied, corresponding with applicants regarding errors and solutions.
    • Respond to written and verbal inquiries regarding rules, regulations and licensure requirements and fees.
    • Receive and process mail.
    • Prepare and scan documents into imaging system.
    • Assist with preparing applications and supporting documentation for board review.
    • Assist other staff members with overflow work assignments.


    What we are looking for:

    Minimum Qualifications

    • Two or more years of experience in reviewing and processing official documents such as claims, applications or legal documentation; or One or more years of experience as an Associate Customer Service Representative.
    • Knowledge of computer applications such as Windows 10, Adobe Acrobat Pro, Microsoft Word, Outlook, and Excel.


    Preferred Qualifications

    • Work semi-independently as a team member.
    • Complete data entry with accuracy and efficiency.


    The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

    Rhonda Bullock at rhonda.bullock@pr.mo.gov

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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