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  • AUTOMOTIVE SERVICE WRITER

    Houston, Texas United States HOUSTON AIRPORT SYSTEM Full Time $1,725.60 Biweekly Apr 29, 2025
    Houston Airport System Employer:

    HOUSTON AIRPORT SYSTEM

    OUR STOREY | HOUSTON AIRPORT SYSTEM The Houston Airport System provides a safe and dynamic air services network that fosters economic vitality for the transportation industry and facilitates a strong level of global connectivity for a diverse and growing population living throughout the greater Houston region. OUR MISSION We exist to connect the people, businesses, cultures and economies of the world to Houston. OUR VISION Establish the Houston Airport System as a five-star global air service gateway where the magic of flight is celebrated. OUR HISTORY   In 1937, as Houston began its ascent to become the energy capital of the world, the city acquired the site of its first major commercial airport, William P. Hobby Airport. As the City of Houston continued to grow so did the Houston Airport System, adding George Bush Intercontinental Airport in 1969 and Ellington Airport in 1984.  Today, George Bush Intercontinental Airport serves as the premier long-haul international airport facility, while Ellington Airport supports both general aviation flights as well as a host of government/military operations. Hobby Airport opened an international concourse and welcomed back international service in October 2015, serving destinations in Latin American and the Caribbean.  

    Apply Now View job Employer Profile

    Job Description

    POSITION OVERVIEW

    Applications accepted from: ALL PERSONS INTERESTED

    Division: Operations

    Reporting Location: Various*
    Workdays and Hours: Various* (may require working weekends, holidays and shifts)
    *Subject to change

    OUR MISSION:

    The mission of the Fleet Management Department is to provide the City of Houston with best value, fleet management services.
    To accomplish Fleet’s mission and our vision of being recognized as the best managed fleet in the country, we are actively seeking a Automotive Service Writer. The Automotive Service Writer is a Tier 1 position and can make an immediate impact and add value towards the achievement of these goals.
    For further information pertaining to the Fleet Management Department, please visit:
    Who is the Fleet Management Department? About Fleet Management Department

    DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS:
    The Automotive Service Writer duties includes but is not limited to:
    • Maintain communication with vehicle operators regarding vehicle status.
    • Research vehicle's maintenance history and prepare service order requests.
    • Compile data and create reports using M5 and MS-Software.
    • Enter repair ticket information and note into computerized fleet maintenance system.
    • Establish and maintain assigned records.
    • Upon repair completion, review and enter mechanic's labor time, close work order, notify customers of completion, explain repairs and answer any questions.
    • Contact vehicle coordinators regarding vehicle maintenance, status and availability.
    • Coordinate outside repair, recall or warranty work for vehicles with various vendors and auto dealerships.
    • Contact customers and schedule preventative maintenance or inspections on vehicles.
    • Coordinate with parts inventory personnel to ensure parts availability in order to minimize amount of time vehicles are in shop.
    • Prepare, monitor and submit vehicle aging reports, vehicle counts, preventative maintenance reports, mechanic labor time information, and other reports as requested.
    • May provide training to auto shop personnel in the use of the computerized fleet maintenance system.
    • Perform other duties and special projects as requested.


    WORKING CONDITIONS :

    The position occasionally requires stooping or bending. Occasional light lifting of up to 20 pounds may be required. There are routine discomforts from exposure to moderate heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as gasoline and motor oil.
    This is a FLEET Department Position at the Tier I Level.

    MINIMUM REQUIREMENTS

    EDUCATIONAL REQUIREMENTS :
    Requires a high school diploma or GED.

    EXPERIENCE REQUIREMENTS:
    Two years of customer service experience are required, with at least six months in field of automotive repair.

    A certificate in Automotive Technology, acquired through 18 months of education or training, may substitute for the experience requirement.

    LICENSE REQUIREMENTS :
    May require a valid Texas driver's license and compliance with the City of Houston's driving policy. (AP 2-2).

    PREFERENCES

    Preference will be given to applicants with M-5 Asset Works Fleet Management System experience or any other Fleet Management Software exposure. MS Office 2007 or higher with two or more years of experience with Excel. Applicants with experience in SAP functions for requisitions, invoices and receivables will receive preference.

    Must be able to pass a criminal background check, obtain and maintain federally mandated security clearance where required

    **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **

    GENERAL INFORMATION

    SELECTION/SKILLS TESTS REQUIRED: None
    However, the department may administer a skills assessment evaluation.

    SAFETY IMPACT POSITION: No
    If YES, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

    SALARY INFORMATION
    Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

    PAY GRADE 15

    APPLICATION PROCEDURES
    Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .

    To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6049

    If you need special services or accommodations 832-393-6049 (TTY 7-1-1)

    If you need login assistance or technical support call 855-524-5627.

    Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

    All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

    EOE Equal Opportunity Employer
    The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

    The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
    • Medical
    • Dental
    • Vision
    • Wellness
    • Supplemental Insurance
    • Life insurance
    • Long-term disability
    • Retirement pension
    • 457 deferred compensation plan
    • Employee Assistance Program
    • 10 days of vacation each year
    • 11 city holidays, plus one floating holiday
    • Compensable Sick Leave
    • Personal Leave
    • Flexible schedules
    • Hybrid-Telework for eligible positions
    • Professional development opportunities
    • Transportation/parking plan
    • Section 125 pretax deductions
    • Dependent Care Reimbursement Plan
    • Paid Prenatal, Parental and Infant Wellness Leaves
    • Healthcare Flexible Spending Account
    For plan details, visit http://www.houstontx.gov/hr/benefits.html

    Closing Date/Time: 5/5/2025 11:59 PM Central
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

What Sets Government Fleet Manager Jobs Apart

What Sets Government Fleet Manager Jobs Apart
 

Unique Aspects of Government Fleet Manager Jobs

Government fleet manager jobs offer a distinct set of challenges and rewards that make them stand out in the field of fleet management. Here are the key aspects that make these positions unique when you respond to their call to action:

Diverse Vehicle Oversight

Government fleet manager jobs involve overseeing the operation of an incredibly varied fleet. Unlike private sector roles that might focus on a single type of vehicle, your day could involve:

  • Coordinating maintenance for police cruisers
  • Planning the replacement cycle for waste management trucks
  • Overseeing the acquisition of new fire engines
  • Ensuring park maintenance vehicles are running efficiently

This diversity requires a broad knowledge base and adaptability, making government fleet manager jobs both challenging and exciting.

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Fiscal Responsibility and Transparency

Government fleet manager jobs come with a unique set of financial considerations:

  • Working within strict budgetary constraints set by public funding
  • Justifying expenditures to elected officials and the public
  • Implementing cost-saving measures without compromising service quality
  • Maintaining transparent records for public audits and scrutiny

These aspects of government fleet manager jobs require strong analytical skills and the ability to communicate complex financial decisions clearly.

Long-Term Strategic Planning

While private sector fleet managers might focus on short-term goals, government fleet manager jobs offer the security of planning for the long haul:

  • Developing 5, 10, or even 20-year fleet replacement strategies
  • Anticipating future technological advancements and their impact on the fleet
  • Balancing immediate operational needs with long-term sustainability goals
  • Creating contingency plans for various scenarios, including emergencies and budget fluctuations

This long-term perspective is a key differentiator for government fleet manager jobs.

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Technical Expertise and Repair Management

Government fleet manager jobs require a deep understanding of vehicle maintenance and repair processes. This aspect of the job involves:

  • Diagnosing complex mechanical issues across a diverse range of vehicles
  • Overseeing the procurement of parts and specialized tools for the maintenance facility
  • Managing repair workflows to minimize vehicle downtime and maximize fleet availability
  • Staying up to date with the latest automotive technologies and repair techniques

This hands-on technical aspect sets government fleet manager jobs apart, requiring individuals who can seamlessly transition from the office to the repair shop floor.

Interagency Collaboration

Government fleet manager jobs often require working across multiple departments and agencies:

  • Coordinating with various government entities to meet diverse fleet needs
  • Standardizing practices across different departments when possible
  • Navigating complex bureaucracies to implement changes
  • Balancing competing priorities from different stakeholders

This collaborative aspect makes government fleet manager jobs ideal for those who excel in communication and relationship-building.

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Emergency Response Readiness

A crucial aspect of government fleet manager jobs is ensuring readiness for emergencies:

  • Maintaining emergency vehicles in top condition for immediate deployment
  • Developing contingency plans for fleet operations during crises
  • Coordinating with emergency response teams to provide necessary vehicle support
  • Rapidly adapting fleet priorities during natural disasters or other emergencies

This responsibility adds a layer of importance to government fleet manager jobs that’s rarely found in the private sector.

Professional Development Opportunities

Government fleet manager jobs often come with unique opportunities for growth:

  • Access to specialized training programs in public sector management
  • Chances to earn industry-specific certifications
  • Opportunities to attend government-specific conferences and workshops
  • Clear career progression paths within the public sector

These development opportunities make government fleet manager jobs attractive for those looking to build a long-term career in fleet management.

Government fleet management jobs require fiscal responsibility, long-term planning ability, calm and quick-wittedness in the face of emergencies, and coordination on various levels. Understanding these unique aspects of government fleet manager jobs is crucial for job seekers considering proceeding with this career path.

With coordination completing the need for human connection at work, such a career offers unparalleled opportunities to make a real difference in your community while developing a diverse skill set. Once you verify that it’s right for you, feel free to review job requirements and start a job application below.

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