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  • Senior Development Officer (Data Operations and Project Support) - Housing Department

    San Jose, California United States CITY OF SAN JOSE Full Time $140,846.16 - $171,509.52 Annually Dec 05, 2025
    City of San Jose Employer:

    CITY OF SAN JOSE

    SanJoseCA.gov is the City of San José’s public website, offering information for our community 24/7. The City of San José is a large organization offering a wide variety of services and programs, and the website is intended to make it easier to find information about these services online.The purpose of the City website is to provide information of the City's choosing to the public in order to conduct the City’s business and promote the City's goals as guided by the City Council. The City’s website and the selection of sites to which any of them may be linked are not intended to serve as a forum for free discussion. Ample facilities for free expression are available both on the Internet and in the physical world. Instead, the City’s website is intended to serve the City’s need to make useful and practical information available to residents, businesses, and visitors which facilitates provision of a City service or furthers another specifically articulated purpose of the City.You can search our website by City services, department directory, or by topic. If you are looking for information on City policies and ordinances, try searching the City Council meetings, agendas and minutes database, the City Policy Manual or the Municipal Code. The Mayor’s Office, the City Council, Boards and Commissions, and most City departments and offices are represented on SanJoseCA.gov. You can also find certain City departments and programs via separate websites for Mineta San José International Airport, Police Department, Public Library and Happy Hollow Park & Zoo.You can find more information about City programs, services, and events through CivicCenterTV (Cable Channel 26), by subscribing to City News and Information, and by following us on Facebook, Google+, and Twitter.    

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    Job Description

    Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

    The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

    About the Department

    The City of San José Housing Department is a leader in the development of affordable housing. Its mission is to strengthen and revitalize the community through housing and neighborhood investment. With a Fiscal Year 2024-25 operating budget of approximately $247 million and 112 employees, the Department administers multiple local, state, and federal funds. We are committed to fostering a diverse, inclusive work environment prioritizing social & racial equity and inclusion.

    In Fiscal Year 2024-25, the Housing Department underwent a significant reorganization to better align with the City’s strategy of strengthening the housing continuum and addressing the needs of unhoused and unsheltered residents. As part of this effort, the Department has placed greater emphasis on using data and technology to support housing programs, guide decision-making, and expand cross-departmental collaboration.

    About the Data Operations and Project Support Team

    The Housing Department’s former Data Support Division has transitioned into the Data Operations and Project Support Team , reflecting an expanded scope and growing role within the City. The team provides technical, analytical, and project management support across a wide range of housing and homelessness initiatives. This includes data integration with County partners, coordination for CalAIM, and administration of Salesforce systems such as Encampment Response Coordination System, the Rent Registry, and the Rent Stabilization Program. The team also develops and maintains the data feeds that inform the City Manager’s Office Focus Area Scorecards, which track progress on reducing unsheltered homelessness.
    Future Direction of the Team

    The Data Operations & Project Support Team is actively building capacity to meet the City’s increasing demand for high-quality data and systems support. Looking forward, the team will expand its role in integrating systems, strengthening data quality, and developing analytics and forecasting, and geographic information system (GIS) tools (including Esri-based applications) that inform both policy and operational decision-making and better support staff delivering services in the field. The team is also exploring opportunities to leverage artificial intelligence (AI) to enhance efficiency and expand analytical capabilities.

    Team members thrive in a dynamic environment that values flexibility, agility, and collaboration. By joining this team, new staff will contribute to an evolving mission that is shaping how data is used across the Housing Department and City to improve services, support residents, and drive citywide impact.

    Position Duties

    The Housing Department is currently seeking to fill one (1) full-time limit dated Senior Development Officer vacancy on the Data Operations & Project Support Team . This is a limit-dated position that is anticipated to be funded through June 30, 2026, subject to further extension as appropriate. However, should this position be discontinued through the budget process, the City may seek to place you in other internal job opportunities based on your previous work experience.
    Salary range for this classification is $140,846.16 - $171,509.52. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.
    The Senior Development Officer (SDO) will serve as the Department’s lead for managing and advancing the County’s Homeless Management Information System (HMIS) and related reporting infrastructure. This position sits within the Data Operations & Project Support Team and works closely with the Division Manager and the Lead Information Systems Analyst to ensure that HMIS data, tools, and workflows effectively support Housing’s programs and the City Manager’s Office Focus Area Scorecards. The SDO will supervise one (1) Development Officer and two (2) Analyst II positions, providing day-to-day direction, coaching, and quality assurance for HMIS reporting, data management, and business intelligence products.

    The SDO will lead efforts to strengthen HMIS data quality, design and maintain reporting pipelines, and ensure that HMIS reporting aligns with other City and partner systems. The role requires a balance of technical and programmatic skills: understanding homelessness and housing programs; translating business needs into reporting and system requirements; and turning complex data into clear, actionable insights for executive leadership, program staff, and external partners.

    Representative duties include:
    • Serve as the Department’s lead for HMIS management and reporting, including internal Housing reports and City Manager’s Office Focus Area Scorecard measures related to homelessness and unsheltered homelessness.
    • Supervise and mentor the HMIS Development Officer and Analyst staff, including work planning, priority setting, performance feedback, and professional development.
    • Design, implement, and maintain HMIS reporting frameworks, dashboards, and data extracts that support program operations, funder requirements, and Citywide performance management.
    • Lead efforts to improve HMIS data quality, including development of validation rules, data-cleaning protocols, documentation, and staff training materials.
    • Serve as the Housing Department’s primary HMIS Technical Administrator (TA)/Agency Lead, in alignment with County HMIS guidelines, acting as liaison with the County/Bitfocus HMIS team and CoC staff; coordinating Agency Lead communications and meetings; overseeing user account requests and deactivations; and supporting agency-level privacy, security, and data-quality responsibilities.
    • Coordinate closely with the Lead Information Systems Analyst to align data structures, workflows, and reporting logic across Housing’s technology platforms, supporting efficient and accurate data flows between systems.
    • Collaborate with other City departments and external partners on systems-integration and data-sharing efforts that enhance analysis, operational coordination, and performance monitoring.
    • Collaborate with program managers, external agencies, and County partners to understand reporting requirements, translate them into system and data solutions, and ensure timely and accurate deliverables.
    • Develop and maintain business intelligence products (e.g., Tableau or Microsoft Power BI dashboards) that communicate key trends and operational insights to executives, Council, community stakeholders, and frontline staff.
    • Document business processes, data definitions, and reporting logic to support consistency, transparency, and onboarding of new staff.
    • Identify opportunities to streamline workflows, automate recurring reports, and standardize metrics across Housing programs and Citywide homelessness initiatives.
    • Contribute to cross-departmental data projects and workgroups, representing the Housing Department’s HMIS and reporting needs and ensuring alignment with broader City data governance and analytics efforts.

    Desirable Qualifications include:

    • Experience leading or administering a Homeless Management Information System (HMIS) or similar case-management / data system, including responsibility for data quality, privacy, and compliance with HUD and local Continuum of Care standards.
    • Ability and willingness to meet County HMIS requirements to serve as the Department’s HMIS Technical Administrator (TA)/Agency Lead and agency-level privacy/security officer (for example, completing required HMIS and TA/Agency Lead trainings, participating in Agency Lead meetings, and following County HMIS/CoC privacy and security policies).
    • Demonstrated ability to design and produce clear, concise executive-level reports and dashboards for City leadership (City Manager’s Office, Assistant City Manager, Housing Director), as well as tactical / operational reports that support day-to-day decision-making by program managers and staff.
    • Experience translating program and policy questions into data and reporting requirements, and communicating complex findings to non-technical audiences in writing, in meetings, and through data visualizations.
    • Experience supervising or providing lead direction to analysts, project staff, or consultants working on data, reporting, or systems projects.
    • Familiarity with homelessness, affordable housing, or related human services programs, including knowledge of performance measurement and funder reporting requirements.
    • Experience working on cross-departmental or cross-agency initiatives involving shared data, system integrations, or coordinated reporting between City departments, County partners, and community-based organizations.
    • Strong project management skills, including the ability to manage multiple deadlines, coordinate with diverse stakeholders, and deliver high-quality work products in a fast-paced environment.


    Minimum Qualifications

    Education: Bachelor’s Degree from an accredited college or university in Planning, Housing, Geography, Economics, Business Administration, Public Administration, Political Science, Sociology or related field.

    Experience: Five (5) years of increasingly responsible professional level, directly related work experience, including two (2) years of supervisory or development project lead experience.

    Acceptable Substitution: Additional related experience may be substituted for the education requirement on a year-for-year basis.

    Form 700 Requirement: This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an “Assuming Office Form 700” with the City Clerk’s Office within the first 30 days of employment with the office.

    Other Qualifications

    The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.
    • Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
      • Knowledge of homelessness response, housing, or related human services programs and funding requirements.
      • Knowledge of data management and reporting practices, including data quality, privacy, and confidentiality standards when working with client-level information.
      • Knowledge of performance measurement, program evaluation, and the use of data to inform policy and operational decisions.
    • Analytical Thinking- Approaching a problem or situation by using a logical, systematic, sequential approach.
      • Ability to interpret quantitative and qualitative data, identify trends, and develop data-informed recommendations.
    • Collaboration - Develops networks and builds alliances; engages in cross-functional activities.
      • Work effectively with internal staff, other departments, County partners, and community-based organizations.
    • Communication Skills- Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.
      • Ability to translate complex data and technical concepts into clear messages for diverse audiences, including executive leadership.
    • Computer Skills- Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
      • Comfortable learning and using databases, web-based applications, and reporting/dashboard tools.
    • Fiscal Management- Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.
    • Initiative- Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
    • Project Management- Ensures support for projects and implements agency goals and strategic objectives.
      • Plans, organizes, and monitors multiple tasks and deadlines.
    • Supervision- Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.
    • Technology Use/Management- Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness.
      • Plan, implement, and manage technology solutions; effectively applies information systems (e.g., case-management, database, and reporting tools) to improve program coordination and performance.
      • Partners with technical staff and vendors on system enhancements and integrations; and promotes user adoption while ensuring appropriate safeguards for data privacy and security.
      • Data and Information Management- Develops and maintains structures, standards, and processes that support accurate, consistent, and timely data; monitors data quality, documentation, and reporting practices to ensure information is reliable for decision-making and compliance.

    Selection Process

    The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. A technical test may be administered to evaluate the skills required for the position.

    You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Please also ensure to attach your resume while submitting your application.

    If you have questions about the duties of these positions or the selection or hiring processes, please contact Angela Tea at Angela.Tea@sanjoseca.gov.

    Additional Information:

    Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

    You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.

    Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

    This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

    Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

    AI and the Hiring Process

    We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.

    The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

    For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

    In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

    Closing Date/Time: 12/23/2025 11:59 PM Pacific
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Careers in Government Housing: A Path to Community Impact

Careers in Government Housing: A Path to Community Impact

Government housing jobs offer a unique opportunity to contribute to community development by ensuring access to affordable housing. These roles exist across federal, state, and local levels, each with distinct responsibilities that shape urban development, public housing programs, and fair housing initiatives.

 

What Are Government Housing Jobs?

Government housing jobs encompass a range of career opportunities focused on developing, managing, and supporting affordable housing programs. These roles contribute to the mission of providing safe, affordable housing for all, focusing on combating housing inequality and fostering vibrant communities.

Federal agencies like the Department of Housing and Urban Development (HUD) oversee large-scale housing policies, including Public and Indian Housing programs. These programs aim to support individuals and families with low incomes, disabilities, and special needs, ensuring fair housing access for all.

 

Federal Government Housing Roles

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Working in federal government housing positions often involves creating policies, managing programs, and supporting local housing authorities. Typical roles at this level include:

  • Policy Analysts: Develop and assess federal housing policies and analyze their impact on communities and vulnerable populations.
  • Program Managers: Oversee the implementation of federal housing initiatives, ensuring compliance with HUD’s mission and objectives.
  • Grant Administrators: Manage federal funding that supports affordable housing programs, including public and Indian housing.

These federal employees are crucial in ensuring equal opportunity and fair housing nationwide. Positions in HUD and related agencies offer stable, meaningful careers in public service where you can directly impact housing equality.

 

State and Local Government Housing Jobs

Housing agencies implement federal programs at the state and local levels while tailoring solutions to address regional needs. These roles typically offer more direct interaction with communities:

  • Housing Finance Specialists: Manage state-funded affordable housing programs, ensuring compliance with state and federal regulations.
  • Compliance Officers: Ensure local housing developments meet safety, environmental, and legal requirements.
  • Community Planners: Develop urban planning initiatives to create sustainable, affordable housing for future generations.

Local housing authorities are often the first line of support for community members seeking affordable housing. These positions require strong community engagement and an understanding of local housing policies. Public housing managers, community development coordinators, and fair housing investigators are just a few examples of key roles at the local level.

 

The Impact of Government Housing Jobs

Government housing jobs are not just about constructing homes; they involve addressing complex social and economic challenges that directly impact families and communities. Here’s how these jobs make a difference:

  • Alleviating Poverty: Affordable housing allows low-income families to allocate resources to essential needs like education and healthcare, breaking the cycle of poverty.
  • Improving Public Health: Safe housing environments reduce exposure to environmental hazards and provide stability, improving the health and well-being of residents.
  • Boosting Economic Growth: Affordable housing initiatives generate local jobs through construction projects and foster economic stability by allowing residents to contribute to their local economies.
  • Promoting Social Equity: Housing professionals work to eliminate racial and economic segregation by ensuring equal access to affordable housing and promoting community diversity.
  • Reducing Homelessness: Government housing programs, such as emergency shelters and long-term affordable housing projects, provide critical support to reduce homelessness.
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Each of these impacts highlights the broader societal benefits of government housing jobs. Whether working in public service as a program manager or as a compliance officer ensuring safety standards, you are essential in fostering community stability and economic growth.

Careers In Government
 

Begin Your Career Journey

Launch your career with Careers in Government! Explore exciting opportunities, connect with passionate professionals, and shape your legacy.

JOIN NOW
 

How to Start a Career in Government Housing

Pursuing a career in government housing can be incredibly rewarding. There are numerous ways to get started, and various paths are available, from entry-level positions to leadership roles.

1. Educate Yourself on Housing Policies and Programs

Understanding the landscape of affordable housing and the role of agencies like HUD is essential. Resources such as the National Low Income Housing Coalition provide valuable insights into current housing policies and challenges.

2. Identify Your Area of Interest

Government housing jobs span many areas, including policy development, community planning, human resources management, and housing authority leadership. Could you reflect on which aspects of housing resonate with your skills and interests?

3. Gain Relevant Education

Consider degrees in urban planning, public administration, or social work. Specialized programs in housing policy, public finance, or community development can also provide the skills needed to excel in this sector. For recent graduates or military spouses, there are often programs that offer additional support and training for government jobs.

4. Develop Key Skills

Many government housing jobs require expertise in project management, data analysis, and communication. You can build these skills through workshops, internships, or volunteer work with non-profits involved in housing development. Having experience in compliance, community outreach, or urban development can make you a more competitive candidate.

5. Network and Explore Job Opportunities

Networking with professionals in housing agencies can open doors to new opportunities. Organizations like the National Association of Housing and Redevelopment Officials (NAHRO) offer events and memberships that connect you with industry leaders. Setting up job alerts for positions at HUD, city and county housing authorities, and community development organizations will also inform you about openings.

6. Tailor Your Resume and Application

When applying for a government housing job, customize your resume to highlight relevant experience in public housing, community planning, or housing authority management. Emphasize your skills in compliance, program management, and housing development, using keywords from the job descriptions to align your application with the role.

 

Why Government Housing Jobs Matter

Government housing jobs go beyond traditional employment; they offer a chance to serve communities, promote equality, and provide essential resources for those in need. Employees in these roles are committed to building a more inclusive and equitable society where everyone can access affordable housing.

HUD’s commitment to equal employment opportunity ensures that individuals from all backgrounds, including recent graduates, military spouses, and individuals with disabilities, have the chance to join the ranks of public service. Programs supporting diversity, education, and career transition are essential in maintaining a robust workforce within the federal government and local agencies.

By choosing a career in government housing, you are not just embarking on a job – you’re joining a mission to improve the quality of life for individuals, families, and entire communities.
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Conclusion: Is a Government Housing Career Right for You?

If you’re passionate about public service and want to make a tangible impact on communities, a government housing job could be the perfect fit. Whether you’re interested in community planning, housing policy, or direct engagement with housing programs, there are endless opportunities to grow and make a difference.

Take the first step today by researching job openings, connecting with housing professionals, and developing the skills needed to thrive in this vital field. With government housing jobs, your work can create lasting change, helping build more equitable, sustainable, and vibrant communities for all.

Unlock Government Opportunities with Careers in Government

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