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  • Housing Systems Operations Coordinator

    Arcata, California 95521 United States Cal State University (CSU) Humboldt Apr 29, 2025
    Employer:

    Cal State University (CSU) Humboldt

    Apply Now View job Employer Profile

    Job Description

    Housing Systems Operations Coordinator

    Housing & Residence Life

    Job #545697

    Close Date: Monday, May 19, 2025

    At Cal Poly Humboldt, bold hearts and open minds shape the future.

    Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

    Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

    Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

    (Job #545697) Administrative Analyst/Specialist II, Housing Systems Operations Coordinator, Salary Range: $5,537 - $10,014 monthly. Hiring Range: $5,537 - $5,814 monthly. This is a full-time, benefited, exempt, 12-month pay plan permanent position with a one-year probationary period in the Housing & Residence Life Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits .

    Position Summary:

    Responsible for the oversight and administrative functions of Housing Business Operations conducted through Housing Occupancy Software (StarRez). Analysis and reporting of housing statistics. Assist in providing technical support for software and website systems in the department of Housing.

    Key Responsibilities:

    Student Housing Portal - Manage, update and improve housing application process - 40%
    • Includes the online Housing Application and License Agreement process that every resident that lives on-campus must complete for each academic year (in excess of 2700 applications annually). Includes 3 different application process (Academic Year, Spring and Summer), and over 50 distinctive pages of application processes that must be created, edited and maintained.
    • Collaborate with other departments and staff members to edit and update application to fulfill the needs of Place Base Learning Communities, etc...
    • Track and oversee completion of the online application process; seek resolution for all problem applications and audit enrollment and admissions information for all residents and applicants.
    • Work on improving and updating the portal by creating efficiencies, adding content and adding images, emojis, links, etc.
    • Create rules and coding using SQL (preferred)

    Student Housing Portal - Manage, update and improve housing forms - 20%
    • Create, collaborate, maintain and update electronic forms that are submitted by students through Portal X, including but not limited to the following online forms: Vacate, Rental Release, Housing Exemptions, Late Stay Request, Damage Appeal and Housing Appeal.
    • Collaborate with Housing department staff members to create efficiencies and ways for Housing to receive information from students.
    • Create rules and coding using SQL (preferred)
    • Create and analyze reports from StarRez.

    Input, audit and monitor all Housing Charges - 15%
    • Enter and test all Housing fees and on-campus meal plan fees in StarRez that feed over to Peoplesoft daily.
    • Upload and reconcile Housing and Meal Plan charges for about $10,000,000+ each semester.
    • Daily reconciliation of all Housing transactions, including auditing reversals of charges.
    • Monthly Reconciliation of all Housing and Meal Plan fee discrepancies for Student Financial Services

    Website & Social Media Role - 15%
    • Create and maintain Housing & Residence Life section of the Cal Poly Humboldt website.
    • Manage digital LCD signage in Housing - Adding and removing fliers as needed.
    • Compose and send emails to all residents on behalf of Housing & Residence Life and Dining Services.
    • Responsible for creating and responding to content on Social Media, for example Instagram, Facebook, TikTok and Reddit.
    • Create and Maintain Housing & Residence Life section of the Cal Poly Humboldt Mobile App, including multiple distinctive pages of the Cal Poly Humboldt Mobile App.

    Supports departmental needs and major Housing events - 5%

    Other Duties as assigned - 5%

    Knowledge, Skills, and Abilities Associated with this Position Include:

    The following Knowledge, Skills, and Abilities required for this position include the AA/S skill levels I Non-Exempt and AA/S I Exempt which are:
    • Working knowledge of general practices, program, and/or administrative specialty.
    • Basic knowledge of and ability to apply fundamental concepts.
    • Working knowledge of budget policies and procedures.
    • Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty.
    • Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them.
    • Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques.
    • Ability to organize and plan work and projects including handling multiple priorities.
    • Ability to make independent decisions and exercise sound judgment.
    • Ability to compile, write, and present reports related to program or administrative specialty.
    • Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit.
    • Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations.
    • Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty.
    • Working knowledge of operational and fiscal analysis and techniques.
    • Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
    • Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations.
    • Expertise in investigating and analyzing problems with a broad administrative impact and implications.
    • Ability to anticipate problems and address them proactively.
    • Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
    • Ability to train others on new skills and procedures and provide lead work direction.
    • Demonstrated ability to establish and maintain effective working relationships within and outside the workgroup and serve as a liaison for the organizational unit.

    In addition to the above skill levels’ requirements, the following Knowledge, Skills, and Abilities are required for the AA/S II:
    • Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations.
    • Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty.
    • Working knowledge of operational and fiscal analysis and techniques.
    • Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
    • Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations.
    • Expertise in investigating and analyzing problems with a broad administrative impact and implications.
    • Ability to anticipate problems and address them proactively.
    • Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
    • Ability to train others on new skills and procedures and provide lead work direction.
    • Demonstrated ability to establish and maintain effective working relationships within and outside the workgroup and serve as a liaison for the organizational unit.

    Minimum Qualifications:
    Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods.
    This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

    Preferred Qualifications:
    Bachelor's degree in computer science or a related field. Knowledge of operating systems, programming, and design restrictions. Experience with StarRez, Peoplesoft and Drupal (website) preferred. Ability to problem solve and work effectively under time pressure

    Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:
    • Letter of Interest
    • Resume or Curriculum Vitae
    • Contact information for at least three professional references

    Application Deadline: The deadline to submit application materials is 11:55 p.m. on Monday, May 19, 2025.

    Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626.

    We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

    Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

    Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

    CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu .

    Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

    CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

    Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

    All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

    Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

    Class Code: 1038
    Publication Date: April 28, 2025

    Advertised: Apr 28 2025 Pacific Daylight Time
    Applications close: May 19 2025 Pacific Daylight Time
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Careers in Government Housing: A Path to Community Impact

Careers in Government Housing: A Path to Community Impact

Government housing jobs offer a unique opportunity to contribute to community development by ensuring access to affordable housing. These roles exist across federal, state, and local levels, each with distinct responsibilities that shape urban development, public housing programs, and fair housing initiatives.

 

What Are Government Housing Jobs?

Government housing jobs encompass a range of career opportunities focused on developing, managing, and supporting affordable housing programs. These roles contribute to the mission of providing safe, affordable housing for all, focusing on combating housing inequality and fostering vibrant communities.

Federal agencies like the Department of Housing and Urban Development (HUD) oversee large-scale housing policies, including Public and Indian Housing programs. These programs aim to support individuals and families with low incomes, disabilities, and special needs, ensuring fair housing access for all.

 

Federal Government Housing Roles

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Working in federal government housing positions often involves creating policies, managing programs, and supporting local housing authorities. Typical roles at this level include:

  • Policy Analysts: Develop and assess federal housing policies and analyze their impact on communities and vulnerable populations.
  • Program Managers: Oversee the implementation of federal housing initiatives, ensuring compliance with HUD’s mission and objectives.
  • Grant Administrators: Manage federal funding that supports affordable housing programs, including public and Indian housing.

These federal employees are crucial in ensuring equal opportunity and fair housing nationwide. Positions in HUD and related agencies offer stable, meaningful careers in public service where you can directly impact housing equality.

 

State and Local Government Housing Jobs

Housing agencies implement federal programs at the state and local levels while tailoring solutions to address regional needs. These roles typically offer more direct interaction with communities:

  • Housing Finance Specialists: Manage state-funded affordable housing programs, ensuring compliance with state and federal regulations.
  • Compliance Officers: Ensure local housing developments meet safety, environmental, and legal requirements.
  • Community Planners: Develop urban planning initiatives to create sustainable, affordable housing for future generations.

Local housing authorities are often the first line of support for community members seeking affordable housing. These positions require strong community engagement and an understanding of local housing policies. Public housing managers, community development coordinators, and fair housing investigators are just a few examples of key roles at the local level.

 

The Impact of Government Housing Jobs

Government housing jobs are not just about constructing homes; they involve addressing complex social and economic challenges that directly impact families and communities. Here’s how these jobs make a difference:

  • Alleviating Poverty: Affordable housing allows low-income families to allocate resources to essential needs like education and healthcare, breaking the cycle of poverty.
  • Improving Public Health: Safe housing environments reduce exposure to environmental hazards and provide stability, improving the health and well-being of residents.
  • Boosting Economic Growth: Affordable housing initiatives generate local jobs through construction projects and foster economic stability by allowing residents to contribute to their local economies.
  • Promoting Social Equity: Housing professionals work to eliminate racial and economic segregation by ensuring equal access to affordable housing and promoting community diversity.
  • Reducing Homelessness: Government housing programs, such as emergency shelters and long-term affordable housing projects, provide critical support to reduce homelessness.
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Each of these impacts highlights the broader societal benefits of government housing jobs. Whether working in public service as a program manager or as a compliance officer ensuring safety standards, you are essential in fostering community stability and economic growth.

Careers In Government
 

Begin Your Career Journey

Launch your career with Careers in Government! Explore exciting opportunities, connect with passionate professionals, and shape your legacy.

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How to Start a Career in Government Housing

Pursuing a career in government housing can be incredibly rewarding. There are numerous ways to get started, and various paths are available, from entry-level positions to leadership roles.

1. Educate Yourself on Housing Policies and Programs

Understanding the landscape of affordable housing and the role of agencies like HUD is essential. Resources such as the National Low Income Housing Coalition provide valuable insights into current housing policies and challenges.

2. Identify Your Area of Interest

Government housing jobs span many areas, including policy development, community planning, human resources management, and housing authority leadership. Could you reflect on which aspects of housing resonate with your skills and interests?

3. Gain Relevant Education

Consider degrees in urban planning, public administration, or social work. Specialized programs in housing policy, public finance, or community development can also provide the skills needed to excel in this sector. For recent graduates or military spouses, there are often programs that offer additional support and training for government jobs.

4. Develop Key Skills

Many government housing jobs require expertise in project management, data analysis, and communication. You can build these skills through workshops, internships, or volunteer work with non-profits involved in housing development. Having experience in compliance, community outreach, or urban development can make you a more competitive candidate.

5. Network and Explore Job Opportunities

Networking with professionals in housing agencies can open doors to new opportunities. Organizations like the National Association of Housing and Redevelopment Officials (NAHRO) offer events and memberships that connect you with industry leaders. Setting up job alerts for positions at HUD, city and county housing authorities, and community development organizations will also inform you about openings.

6. Tailor Your Resume and Application

When applying for a government housing job, customize your resume to highlight relevant experience in public housing, community planning, or housing authority management. Emphasize your skills in compliance, program management, and housing development, using keywords from the job descriptions to align your application with the role.

 

Why Government Housing Jobs Matter

Government housing jobs go beyond traditional employment; they offer a chance to serve communities, promote equality, and provide essential resources for those in need. Employees in these roles are committed to building a more inclusive and equitable society where everyone can access affordable housing.

HUD’s commitment to equal employment opportunity ensures that individuals from all backgrounds, including recent graduates, military spouses, and individuals with disabilities, have the chance to join the ranks of public service. Programs supporting diversity, education, and career transition are essential in maintaining a robust workforce within the federal government and local agencies.

By choosing a career in government housing, you are not just embarking on a job – you’re joining a mission to improve the quality of life for individuals, families, and entire communities.
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Conclusion: Is a Government Housing Career Right for You?

If you’re passionate about public service and want to make a tangible impact on communities, a government housing job could be the perfect fit. Whether you’re interested in community planning, housing policy, or direct engagement with housing programs, there are endless opportunities to grow and make a difference.

Take the first step today by researching job openings, connecting with housing professionals, and developing the skills needed to thrive in this vital field. With government housing jobs, your work can create lasting change, helping build more equitable, sustainable, and vibrant communities for all.

Unlock Government Opportunities with Careers in Government

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