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  • Coord, Public Info Request

    Austin, Texas United States City of Austin, TX Full Time Jan 31, 2026
    City of Austin Employer:

    City of Austin, TX

    The City of Austin This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017.  Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability.  The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum.  Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes.  There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone. City Government The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms.  The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin.  The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

    Apply Now View job Employer Profile

    Job Description

    JOIN THE CITY OF AUSTIN TEAM

    At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

    What Makes the City of Austin Special?

    • Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
    • Value and Innovation : Work in an environment where employees are valued and innovation thrives.
    • Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
    • Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
    • Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
    • Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
    • Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
    • Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.


    By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

    JOIN THE CITY OF AUSTIN TEAM

    At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

    What Makes the City of Austin Special?

    Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

    Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.

    Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

    Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

    Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

    Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

    Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

    Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.

    By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

    ABOUT AUSTN WATER
    For over 100 years, Austin Water has been committed to providing safe, reliable, high-quality, and affordable water services to our customers.Today, we serve over 1,000,000 people in the Austin metropolitan area, across more than 548 square miles.The utility draws water from the Colorado River into three regional water treatment plants, Handcox, Davis, and Ullrich, which have a combined capacity of 335 million gallons per day.Austin Water has two wastewater treatment plants, Walnut Creek and South Austin Regional, that can receive up to 150 million gallons per day of sewage to treat. Wastewater is cleaned into high-quality effluent that is safely returned to the Colorado River to augment environmental flows.More than a billion gallons of this high-quality effluent are reclaimed each year for outdoor irrigation, industrial cooling, manufacturing, and other uses.Austin Water consistently ranks among the best in the country when it comes to water quality. We also treat, return, and recycle wastewater in ways that protect environmental resources. Austin Water exceeds federal and state requirements for clean water and environmental compliance at our water and wastewater treatment plants.

    Job Description:

    Purpose:

    Under minimal direction, collaborates and serves as a strategic partner cross-departmentally on Public Information Request submission responses and administration.

    Duties, Functions, and Responsibilities:
    • Monitors public information requests and submissions to ensure compliance with policies, procedures, and City, State, and Federal laws.
    • Coordinates and collaborates with key stakeholders regarding public information initiatives and submissions to meet guidelines and goals.
    • Establishes program methods and ensures compliance with laws, including redaction and reporting requirements.
    • Interprets and provides guidance on applicable systems, policies, procedures, strategies, process workflows, and regulations.
    • Resolves non-compliance issues by investigating and resolving discrepancies, complaints, and disputes between involved parties.
    • Works with City staff and other entities to negotiate agreements and assists with resolving appeals and claims related to public information requests. Provides training and consulting expertise to internal and external customers regarding public information processes, procedures, and policies.
    • Reviews and performs quality checks of program-related data.
    • Develops and maintains management reporting to support decision-making and policy development.


    MINIMUM QUALIFICATIONS:
    Graduation with a bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education up to a maximum of four (4) years.

    Responsibilities - Supervisor and/or Leadership Exercised:

    May be responsible for the full range of supervisor activities, including selection, training, evaluation, counseling, and recommendation for dismissal.

    Preferred Experience:
    • Experience communicating clear direction for employees to meet performance goals, including completing performance reviews, mentoring, evaluating, recognition, and counseling employees, as well as developing and implementing team performance measures, tracking metrics, accountability, and identifying performance gaps.
    • Experience in processing public information requests in local government.
    • Working knowledge of the rules, policies, and procedures associated with the Public Information Act.
    • Excellent written communication, ability to handle sensitive/confidential information, and experience managing tight deadlines.
    • Records and information management experience and familiarity with local government policies and procedures.
    • Ability to travel to other City of Austin work locations, as needed.


    Notes to Candidate:

    Position Overview:

    Austin Water’s Director’s Office is seeking a Public Information Request Coordinator to assist with the management of Austin Water’s public information request program. Austin Water is a complex department with over 1,400 employees staffed across multiple facilities throughout the City of Austin.

    Critical employee:

    This position has been designated as critical for the City of Austin. Critical positions are necessary and support activities that impact City or department operations. Work can be done at a designated work site or an alternate work location. Critical employees may be reassigned to another area to provide essential services during extraordinary situations or emergencies.

    Pay Range:

    $62,280.00 - $77,850.00 annual

    Position(s) will be filled at the following location:

    Waller Creek Center (625 E. 10th St., Austin, TX)

    Days and Hours:

    Monday through Friday, 7:30 AM - 4:30 PM, with the potential for a hybrid work schedule, pending approval from the manager. Other hours as business needs require.

    Benefits:

    Working with Austin Water provides several health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities, and more - click HERE for more information.

    When completing the City of Austin employment application:
    • The City of Austin employment application is an official document; incomplete applications will not be considered.
    • The Employment Record should be complete with job titles, employment dates (month and year), job duties, functions, and responsibilities for each position held.
    • The starting salary will be based on the overall relevant experience outlined in your application.
    • Responses to the Supplemental Questions inquiring about experience should be reflected in the application.
    • Please be sure to detail all current and previous employment on the application that you wish to be considered as part of your qualifications.
    • Statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
    • A résumé and cover letter are required but will not substitute for a complete employment application. Incomplete applications, resumes, or cover letters will not be considered.


    If you are selected as a top candidate:
    • Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
    • If you are in the military or a veteran, you will need to provide a copy of your DD-214 before confirming a start date.
    • Your skills and competencies for this role will be assessed before you are invited to interview.
    • Minimum required passing score of 70% per assessment.


    Secondary Employment:
    • All Austin Water employees are prohibited from accepting or engaging in any secondary employment that may conflict or interfere with their duty and responsibility to the Department.
    • Austin Water will review all secondary employment.
    • Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.


    90-day Provision:

    This posting may be used to fill additional vacancies that occur within the department.

    All Austin Water worksite locations are tobacco-free. The use of tobacco products and/or e-cigarettes is not permitted on any AW worksite, including construction sites, parking lots, garages, or in any personal vehicle located on the premises.

    Please note this posting may close at any time after 7 days.

    Important Note to Applicants:
    Please be aware that the Job Posting Close Date reflects the final day to apply; however, the posting will close at 11:59 PM the day before the listed date. All application steps, including attachments and submission, must be fully completed before that time.

    We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

    EEO Statement for City of Austin:

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    Closing Date/Time: 2026-02-17
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Top Government Public Affairs Jobs: A Comprehensive Guide

Top Government Public Affairs Jobs: A Comprehensive Guide
 

What is Public Affairs?

Public affairs refers to the relationship between an organization and its stakeholders, including government officials, policymakers, and the general public. Professionals in public affairs work to advance organizational goals and interests through strategic communications and relationship-building efforts.

Public affairs is a vital function within government and private organizations, ensuring their interests are represented in political and legislative decisions. In many cases, government public affairs jobs focus on navigating the relationship between organizations and government bodies, facilitating a better understanding between them.

 

Types of Public Affairs Jobs

The field of public affairs includes a variety of job titles, each with specific responsibilities. Some of the most common government public affairs jobs include:

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  • Government Affairs Specialist: This professional tracks legislation and influences policy decisions.
  • Public Policy Analyst: This role involves researching and providing policy recommendations to support organizational interests.
  • Public Affairs Manager: Manages communications between the organization and key stakeholders, often focusing on media relations and crisis communications.
  • Legislative Affairs Specialist: Monitors legislation and ensures that the organization complies and responds to changing laws.
 

Public Affairs Job Roles

Senior Director of Public Affairs

The senior director of public affairs position carries significant responsibility. This professional oversees the organization’s public affairs strategy, manages government relationships, and handles media interactions, including issuing news releases. They also ensure that communications with domestic audiences are clear and align with the organization’s goals.

Vice President of Public Affairs

A vice president of public affairs plays a strategic role within an organization, typically focusing on high-level public affairs campaigns. They often manage multiple departments and coordinate with government bodies to influence policy in the organization’s favor.

Government Affairs Specialist

A government affairs specialist tracks legislative changes and analyzes their potential impact on the organization. This role often involves collaborating with domestic audiences and stakeholders, including Washington, DC officials, and other political hubs.

Public Policy Analyst

Public policy analysts conduct research to assess policy initiatives, offering recommendations to help the organization navigate the complexities of government regulations. Many qualified candidates for this role have experience in both public and private sector work, where policy analysis is critical to decision-making.

 

Top Government Agencies for Public Affairs Jobs

Several government agencies are known for offering jobs in government public affairs. These agencies provide opportunities to work at the intersection of policy, communication, and government relations:

  • National Science Foundation: Offers public affairs positions related to science policy and public communication.
  • Department of Defense: Public affairs positions in this department often focus on defense policies and interactions with military branches, such as the Air Force.
  • Department of Health and Human Services: Public affairs roles here focus on health policy and community engagement, working to communicate key public health initiatives.
category053-image-002-careers-in-government

Key Responsibilities and Skills

Public affairs professionals manage various tasks, from media relations to policy development, and must possess excellent communication skills to build stakeholder relationships.

Media Relations and Crisis Communications

Professionals in public affairs often manage the organization’s response to media inquiries and issue news releases when necessary. This is particularly important for managing crisis communications.

Public Policy Development and Analysis

Developing and analyzing public policy is a core responsibility for public affairs professionals. Those in government public affairs jobs conduct extensive research to provide strategic advice to their organizations.

Community Outreach and Engagement

Many public affairs professionals work with community stakeholders, ensuring the organization maintains a positive relationship with the public. This may also include outreach to non-profits like the humane society, which often collaborate with public agencies on key initiatives.

 

Education and Work Experience Requirements

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Qualified candidates typically need a bachelor’s degree in public affairs, political science, or a related field to be considered for most government public affairs jobs. Experience working in government or with community outreach is also valued.

Organizations often look for candidates with experience performing strategic planning and leadership roles for higher-level positions such as vice president or senior director. Experience in cities like Washington DC, San Francisco, or Oklahoma City can also be advantageous, as these locations are key hubs for public affairs work.

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Public Affairs Job Salaries and Benefits

Salaries for government public affairs jobs vary depending on the job title and location. For example, wages in San Francisco or Washington, DC, may be higher due to the cost of living. Average salaries for public affairs professionals typically range between $60,000 and $120,000, with additional benefits such as health insurance, retirement plans, and paid time off.

Career Advancement Opportunities

Public affairs offers numerous opportunities for career advancement. Many professionals start in entry-level roles and work in senior positions like vice president or executive director. Specialization in legislative affairs or public policy can further enhance career prospects.

 

Finding and Applying for Public Affairs Jobs

For those seeking a career in public affairs, there are several avenues to explore:

  • USAJobs: This is the primary portal for finding government public affairs jobs within federal agencies.
  • LinkedIn: Networking and job listings on LinkedIn can help you connect with professionals in the field and discover job opportunities.
  • Public Affairs Council: This professional organization provides public affairs professionals access to job listings, career resources, and networking opportunities.
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Resume and Cover Letter Tips

When applying for public affairs jobs, it’s important to customize your resume and cover letter for each position. Highlight relevant experience in public affairs, government relations, and community engagement. Be sure to include any experience in public policy analysis or media relations.

Interview Preparation and Assessment

In interviews for public affairs roles, employers often ask about your experience in policy analysis, media relations, and government outreach. Be prepared to discuss your skills in managing communications with domestic audiences, issuing news releases, and working with government agencies.

Career Advancement and Professional Development

Many professionals in public affairs find opportunities for leadership roles, such as vice president or senior director. Additionally, public affairs offers opportunities for specialization in policy areas, allowing professionals to focus on topics of personal interest.

Army Training and Public Affairs

Public affairs professionals within government agencies, including those in defense roles, may benefit from army training or experience in military branches such as the Air Force. Understanding military operations can be critical in developing effective public affairs strategies in defense-related positions.

 

Conclusion

Public affairs is a growing field that offers many career advancement and specialization opportunities. Whether you’re interested in working for a federal agency, a private company, or a non-profit like the humane society, there are numerous pathways to success.

With the right combination of education, experience, and networking, qualified candidates can find fulfilling careers in government public affairs jobs, helping to shape policy, build relationships, and ensure that their organizations are well-represented in the public arena.

Future Outlook for Public Affairs Jobs

The demand for public affairs professionals continues to grow, particularly in key cities like Washington DC and San Francisco. There are significant opportunities for advancement in this field, particularly for those with a strong background in media relations, policy analysis, and community engagement.

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