Chief Information Officer

Summary

Responsible for planning, implementing, and directing all activities of the Information Technology Department. Also responsible for the development, implementation and evaluation of operational goals and objectives, programs, and procedures according to established City Directives and Departmental policies and ordinances.

The salary range is $200K - $250K +/- DOQ and will be commensurate with the qualifications and experience of the selected candidate. Reasonable relocation assistance is also available.

To view the recruitment brochure, click here.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Establish department goals, long-range plans, objectives, policies, directives, regulations, and standard operating procedures based upon the needs of the City and the IT Department

• Maintain effective public relations and handle community issues in a tactful and courteous manner.

• Oversee and administer the budget preparation for the IT Department.

• Manage and direct the operations of the IT Department to assure that the desired level of service is being provided.

• Train and develop department personnel to ensure adequate knowledge of current IT procedures and methods.

• Remain abreast of new developments in Federal, State and local laws and regulations.

• Objectively review and handle citizen inquiries as needed.

• Lead the City’s digital‑transformation initiatives, including the identification, evaluation, and implementation of emerging technologies—such as generative AI, automation, and advanced analytics—to improve service delivery, data‑driven decision‑making, and operational efficiency.

• Oversee an AI governance framework that ensures ethical, transparent, and responsible use of AI technologies, aligned with applicable laws, regulations, and City policies.

• Champion City‑wide data governance—including stewardship of the enterprise data catalog—to enhance data quality, accessibility, and security across all departments.

Minimum Qualifications

• Bachelor’s Degree in Business, Information Technology, Computer Science or related field of study

• 10 years experience in Information Technology

• 5 years experience in a managerial role

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education/ Experience:     

• Master’s Degree in Business, Information Technology, Computer Science or related field of study

• 10 or more years of experience in Information Technology

• 5-7 years experience in municipality managerial role
   

Knowledge, Skills & Abilities:       

• Extensive knowledge of Information Technology operations and general practices

• Extensive knowledge of utility operations Extensive knowledge of Federal, State and local laws and regulations as they apply to Information Technology

• Skill in Microsoft Office (Access, Excel, Outlook, PowerPoint, Word)

• Skill in developing and maintaining cooperative working relationships with City management, employees and citizens

• In‑depth knowledge of generative AI concepts, platforms, and tools, including municipal use cases, implementation methodologies, and governance best practices.

• Extensive knowledge of data‑governance, analytics, integration, and cybersecurity principles, especially as they relate to cloud platforms and AI.

• Ability to communicate effectively in writing and verbally

Licenses and Certifications

Valid Class C Texas Driver's License

Physical Requirements / Work Environment

The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.

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• City of Garland