VOLUNTEER PROGRAMS COORDINATOR I

Position/Program Information

DEPARTMENT:
EXAM NUMBER:
42681A

TYPE OF RECRUITMENT:
We welcome applications from anyone.

WHEN TO APPLY:
We will be accepting applications beginning on Monday, June 16, 2025, at 8:00 a.m. (PT) until Monday, June 30, 2025, BEFORE 5:00 p.m. (PT).

All applications must be received before 5:00 p.m. (PT) on Monday, June 30, 2025, to be accepted.

WHY WORK FOR US?
With more than 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California, over 116,000 employees in more than 38 Departments, we provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.

We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. The County has more than 2,300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the nation. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate in order to reach your fullest personal and professional potential.

ABOUT THIS POSITION:

The team member will coordinate a small volunteer services program or assist a higher level volunteer director in the administration of a large volunteer program.

Essential Job Functions

• Plans, develops, and implements volunteer programs.
• Recruits, selects, orients, trains, and evaluates volunteers.
• Speaks before community service groups to recruit new volunteers.
• Acts as liaison between community service groups and County personnel.
• Establishes and maintains volunteer program policies and procedures and ensures that volunteers follow facility rules and regulations.
• Evaluates existing volunteer programs and selects new ones.
• Conducts or supervises tours of the facility.
• Attends staff meetings, professional meetings, and conferences.
• Plans volunteer recognition ceremonies for individual volunteers and service groups.
• Maintains attendance records of volunteers and compiles periodic activity reports.
• Identifies suitable contributions and activities of individuals and groups based upon identified needs and supervises their distribution.
• Supervise clerical personnel or volunteers as needed.

For more detailed information, please view the classification specification: click here .

Requirements

REQUIREMENTS TO QUALIFY:
OPTION 1:
Two years of experience in a volunteer program. An associate degree* may be substituted for one year of the required experience.

OPTION 2:
One year of experience recruiting, training, teaching, or coordinating a group of individuals.

SPECIAL REQUIREMENTS INFORMATION:
*To receive credit for your education, include a copy of your official diploma, official transcripts, or letter/certificate from the accredited institution within ten (10) calendar days from the end of the filing period. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf

ENDORSEMENT OF COUNTY QUALIFICATIONS:
If you performed work that differs from the duties described in your class specification and believe you qualify for this opportunity, please provide verification via official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus or reclassification study with CEO Classification within ten (10) calendar days from the last day of filing. Employees do not need to submit such verification if they hold or have held a position that regularly performs functions in alignment with the requirements.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:
Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping or squatting. Considerable ambulation may be involved.

Additional Information

Once we have reviewed the application, those who are deemed qualified will be invited to participate in our assessment process.
ASSESSMENT CONTENT:
This examination will consist of a multiple choice and/or simulation assessment weighted 100% assessing the following:

• Deciding and Initiating Action
• Working with People
• Persuading and Influencing
• Planning and Organizing
• Delivering Results and Meeting Customer Expectations
• Deductive Reasoning
• Reading Comprehension

Only candidates who achieve a passing score of 70% or higher will be placed on the eligible list.

EXAM REVIEW:
MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.
TRANSFER OF TEST COMPONENT:
If you recently took identical components for other exams, the test responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams and your responses could be transferred to that exam.

TEST PREPARATION:
We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.

• Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/ . The section dedicated to test preparation is "Employment Test Assistance."

• Online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ .

ELIGIBILITY AND VACANCY INFORMATION:
Candidates who passed the assessment are placed on the eligible list in the order of their score group for a period of twelve (12) months. We will use this list to fill vacancies as they occur.

PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE LIST DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT
APPLICATION AND FILING INFORMATION:
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.
All documents not submitted along with the application must be emailed to ExamsUnit@dpss.lacounty.gov within ten (10) calendar days from the last day of filing. Emails must clearly identify the applicant's name, and the subject line must include the exam name VOLUNTEER PROGRAMS COORDINATOR I and exam number 42681A .

We will send notifications to the email address provided on the application, so it is important to include a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the inbox. It is every applicant's responsibility to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part.

Please add the below email addresses as approved senders to prevent email notifications from being filtered as spam/junk mail.

• info@governmentjobs.com
• talentcentral@shl.com
• noreply@proctoru.com
• donot-reply@amcatmail.com
• vcudiamat@hr.lacounty.gov
• wynnehou@dpss.lacounty.gov

Note that the system requires verification for new email addresses. This only needs to be done once per email address and can be done at any time by logging in to govermentjobs.com and following the prompts. This is to improve the security of the online application and to prevent incorrectly entered email addresses.

Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

For those who do not have access to a computer or the internet, we provide access to complete an application at public libraries throughout the county.

All applicants must file their application online using their own user ID and password. Using a family member's or friend's login information may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

TESTING ACCOMMODATIONS:
If you require an accommodation to fairly compete in any part of the assessment process, you must contact our Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov within ten (10) business days of the date of this invitation. You will be required to complete the Request for Reasonable Accommodation form and provide supporting documentation from a qualified professional justifying the requested accommodation(s). Failure to provide ALL required documentation within the specified time will compromise our ability to administer the examination to you in a timely manner. As a result, your name may not appear on the initial list or register. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process.

Teletype Phone: (800) 735-2929
California Relay Services Phone: (800) 735-2922

Department Contact Name: Wynne Hou
Department Contact Phone: (562) 566-7522
Department Contact Email: ExamsUnit@dpss.lacounty.gov

Questions regarding this posting may be emailed, with the exam name VOLUNTEER PROGRAMS COORDINATOR I and exam number 42681A in the subject line, to ExamsUnit@dpss.lacounty.gov .

For detailed information, please click here

Closing Date/Time: 6/30/2025 5:00 PM Pacific

• 

• Los Angeles County

• (800) 970-5478

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