Critical Investigations Unit - Social Services Unit Supervisor

State of Missouri
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Posted: Jul 31, 2025
  • Salary: $60,289.92 per Year USD
  • Salary Top:60289
  • Full Time
  • Administrative Analysis and Research
  • Clerical and Administrative Support
  • Human and Social Services
  • Job Description

    Job Location: Base negotiable within the state of Missouri.

    I ndividual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift, or time-of-service pay).

    The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

    Why you’ll love this position:

    Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services - Children’s Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!

    What you’ll do:

    • Assists in training assigned staff on Division policies, procedures, standards, and goals; participates in management planning and program revision.
    • Reviews case records of assigned staff to ensure that work is performed, and services are delivered in accordance with agency guidelines and policy.
    • Conducts detailed case studies; prepares evaluations of social, economic, and environmental factors; and makes recommendations to staff regarding treatment and placement plans.
    • Interacts with law enforcement and juvenile officers, other public officials, and community organizations regarding family and children issues.
    • Attends court hearings and meetings related to assigned casework.
    • Provides periodic reports on standards of practice, progress, and development of assigned staff.
    • Assigns and directs the work of staff, participates in selection, makes recommendations for disciplinary actions and/or grievance resolutions, and conducts periodic evaluations of staff performance.
    • Assumes responsibility for the quality and quantity of services provided by assigned staff to families, children, and parents.
    • Performs other related work as assigned.


    All you need for success:

    Minimum Qualifications

    • High School Diploma or High School Equivalent and Nine or more years of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator’s license.


    OR

    • One or more years of experience as a Social Services Specialist (III) or Senior Social Services Specialist with the Missouri Uniform Classification and Pay System.


    OR

    • Three or more years of experience as an Associate Social Services Specialist and/or Social Services Specialist (II) with the Missouri Uniform Classification and Pay System.


    OR

    • A Bachelor’s degree from an accredited college or university preferably a degree in Social Work or comparable human services field (Substitutions allowed); and,


    Five or more years of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator’s license.

    (A combination of earned credit hours from an accredited college or university in the preferred fields such as social work, family and child development, special education, psychology, sociology, or related behavioral sciences and experience described may substitute for the stated qualifications. 30 credit hours are equivalent to 1 year of experience. Professional experience as described must be of a substantial period of time (over 50% of time)).

    (Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant)

    Preferred Qualifications

    • Ability to travel throughout the State of Missouri as needed
    • Availability to be in the “on call” rotation one weekend a month.
    • Training, certification, and/or education in leadership and continuous process improvement programs (e.g. Lean Six Sigma) is preferred.


    More reasons to love this position:

    The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

    If you have questions about this position please contact: CD-HR@dss.mo.gov
  • ABOUT THE COMPANY

    • State of Missouri
    • State of Missouri

    Build the Missouri of tomorrow.

    Ensure a strong foundation today.

    Join a group of innovative team members focused on driving the State of Missouri forward. As public servants, our team members have the opportunity to produce work that is both lasting and important. This work serves to protect families, communities, and our natural resources.

     No matter where you are in your career, whether entry level or senior level, a career with the State of Missouri will challenge you to grow both personally and professionally. Though one employer, there is no shortage of exciting opportunities as there are many career paths you may take within the State. If you are searching for a job that transforms lives, including your own, a career with the State of Missouri is the perfect fit!

    Show more

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Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.