Job Description
COMMUNITY OUTREACH WORKER JOB DESCRIPTION
Page 1 of 3
Job Title: Community Outreach Worker
Dept./Division: Community Services Job Class Code: 1362
Pay Grade: 115 PCN: 1362004
FLSA: Non-Exempt Effective Date: October 2007
Representation Status: Teamsters Combined Revision Date: August 2025
Reports To: Community Services Manager
NATURE OF WORK
Under close supervision, increases community awareness of public health issues; participates in community activities and outreach to raise awareness; provides education utilizing a defined curriculum; prepares health education materials; and promotes community resources. ESSENTIAL FUNCTIONS:
The following duties are the fundamental, crucial job duties performed by this position. This is not a comprehensive list of all tasks that may be assigned. Incumbent may be required to perform other duties as assigned and appropriate for the position.
• Assists in planning, organizing, and conducting community outreach programs, community events, workshops, conferences, and discussion groups to promote health education and healthy behaviors.
• Assists in educating the public on health and health behaviors and on community services available.
• Assists in preparing public exhibits, and distributing brochures, flyers, posters, and other materials for health promotion activities to the public, community agencies, and support groups.
• Teaches classes or otherwise disseminates health information to school groups, community groups, families, or individuals in a manner consistent with cultural norms. Documents client service delivery in program reports as required.
• Assists in compiling and maintaining records, reports and statistical information.
• Maintains absolute confidentiality of work-related issues, personnel records and County information; complies with the confidentiality standards of the Privacy Act of 1974, {U.S.C. § 552A} as amended, and HIPAA policies and procedures.
WORKING ENVIRONMENT / PHYSICAL DEMANDS:
Work is performed in a standard office environment and off-site environments, work involves light physical demands, including lifting up to thirty-five (35) pounds, and frequent use of a personal computer.
Job Title: Community Outreach Worker Job Class Code: 1362
Page 2 of 3
QUALIFICATIONS: REQUIRED: Education, experience, certifications, etc. • High school diploma or GED equivalent; AND one (1) year of experience in a health, education, or
community support program. • A valid driver's license is required. Specific technical training and certifications may be required. PREFERRED: Education, experience, certifications, etc. COMPETENCIES (Knowledge, Skills, Abilities, and Behaviors): Knowledge of:
• Applicable policies, procedures, and regulations covering public health programs. • Principles of records keeping and records management. • Business and personal computers, and standard software applications.
Skills in:
• Presenting public health information to the public. • Communicating with persons of diverse backgrounds both verbally and in writing using tact and
diplomacy. • Maintaining accurate records. • Operating a personal computer utilizing standard and specialized software. • Establishing and maintaining effective working relationships. • Following verbal and written instructions. • Reasoning logically and exercising creativity. • Working independently and as part of a collaborative team. • Recalling, analyzing, organizing and prioritizing. • Multitasking and dealing with stressful situations professionally.
Ability to:
• Learn and follow County policies and procedures. Behaviors: • Regular, reliable attendance. • Collaborate to effectively convey information, active listening, and engage in constructive
dialogue. • Adaptability, adjusting to changing needs, embracing new challenges. • Initiative, proactively seeking solutions, taking ownership of tasks. • Professionalism, professional demeanor, respectful communication, follow-through.
Job Title: Community Outreach Worker Job Class Code: 1362
Page 3 of 3
As the incumbent in this position, I have received a copy of this position description.
________________________________________________
Employee's Name
_________________________________________________
Employee's Signature Date