Airport Operations Superintendent I/II

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

About the Department

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees.

Fueled by a culture of innovation, San José Mineta International Airport (SJC) is the Bay Area's easiest and most dependable Airport due to its medium size, simple layout, temperate climate and location. SJC is located just minutes from downtown San José-the Bay Area’s largest city and the Capital of Silicon Valley. SJC is a self-supporting enterprise owned and operated by the City of San José. In 2023, SJC welcomed more than 12 million passengers and was rated the Best Midsize Airport in the U.S. by Wall Street Journal. SJC currently offers nonstop service to more than 40 domestic and international destinations. The Airport’s two fixed-base operators, as well as several corporate aviation tenants, serve the business aviation needs of Silicon Valley; corporate and general aviation traffic represents more than a quarter of aircraft operations at SJC. In 2024, SJC is celebrating 75 years of connecting the Bay Area with the world. For more information and to connect with SJC on social media, visit www.flysanjosé.com.

Position Duties

San José Mineta International Airport is currently recruiting for an Airport Operations Superintendent I/II. The current vacancy is for the newly-added Safety Management System (SMS) Superintendent in the Airside Section

Under general supervision of the Airside and Emergency Planning Manager, the Safety Management Systems (SMS) Superintendent is responsible for the planning, implementation, and operation of the Airport’s SMS Programs, FAR139-mandated Emergency Planning, and Airside Construction. This position serves as the primary administrator of the Airport’s SMS program ensuring compliance and promotion of a safe work environment, emergency planning, airside construction procedures, and other associated operations consistent with the Federal Aviation Administration (FAA).

This position may require the supervision of a large number of staff and requires an individual who can provide a high level of leadership and supervision. Additionally, the position may interact regularly with Airport customers, contractors, tenants, government agencies, and other City departments. Successful candidates must demonstrate excellent communication skills, program/project management capabilities, and the ability to handle confidential and sensitive information.

This position requires the ability to interpret complex regulations and a strong knowledge of various computer programs and software such as Microsoft Office as well as variety of proprietary computer systems, databases, and software. A strong technical background or a demonstrated ability to learn new technology is preferred. Previous, demonstrated work experience in Airport Operations or SMS is highly desired.

Airport Operations Superintendent I/II may be assigned to or rotate amongst other sections within the Airport Operations Division including Airside, Landside, Terminal/Customer Service, or Security Sections. Programs within these sections over which the Airport Operations Superintendent I/II may have managerial responsibilities include airfield operations, Manager-On-Duty, noise monitoring, general aviation, public parking, airport shuttle and ground transportation, parking and curbside traffic control, terminal management, customer experience and services, security compliance, airport identification badging, and Airport Operations Center (AOC) functions.

The Airport Operations Superintendent I/II positions typically work Monday through Friday day shifts, but may periodically work different shifts, covering twenty-four hours per day, seven days per week, including weekends and holidays, to ensure subordinate staff receive appropriate supervision. The Airport Operations Superintendent I/II position also provides twenty-four hours per day, seven days per week, including weekends and holidays, stand-by support to vended services and the Manager-on-Duty position.

The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay, which is included in the range below.

Airport Operations Superintendent I salary range: $130,734.24 - $159,300.96
Airport Operations Superintendent II salary range: $151,198.32 - $184,220.40

Competencies:
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:
- Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
Knowledge of: Certification inspection requirements and the regulations governing an airport that is part of the National Transportation System used by air carrier aircraft under authority of the Federal government.Federal, state, and local rules and regulations pertaining to airport operations and airport certification requirements.Practices and procedures of all airside, security, terminal and landside activities and functions.Safe vehicle operations at an airport. - Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.
- Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
- Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
- Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.
- Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
- Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.
- Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
- Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Minimum Qualifications

Airport Operations Superintendent I

Bachelor’s degree in aviation or closely related field AND four (4) years of experience in the aviation field, including two (2) years at the level of Airport Operations Supervisor I or higher. Aviation experience is typically gained by working for the following types of organizations: airport, airline, fixed based operator, airport related contractor, aviation related government agency or military aviation.

Airport Operations Superintendent II

Bachelor’s degree in aviation or closely related field AND two (2) certifications from an airport industry professional organization AND six (6) years of experience in the aviation field, including two (2) years at the level of Airport Operations Superintendent I.

Acceptable Substitution

Additional experience in aviation may be substituted for the bachelor’s degree requirement on a year-for- year basis.

Required Licensing (such as driver’s license, certifications, etc.)

• Incumbents are required to complete and pass a TSA mandated, Criminal History Records Check and a Security Threat Assessment and all other City, State or Federal requirements.
• California Driver's License.
• Obtain an Airport issued Ramp Drivers Permit and Movement Area Operating Permit within 6 months of employment.

Employment Eligibility
Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations.

Other Qualifications

Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. The application deadline is 11:59 PM on Friday, September 19, 2025.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Kit Kwan at KKwan@sjc.org.

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 9/19/2025 11:59 PM Pacific

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• City of San Jose

• 408-535-1285

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