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Job Description
Job Summary
The purpose of this position is to support the community’s animal-related needs through exceptional customer service, knowledge of pet resource providers, and progressive enforcement of state and local animal law. This is accomplished by responding to citizen calls relate to animal violations, conducting inspections of properties, issuing citations or violations, and completing administrative duties. This position requires adaptability and positive performance in stressful situations.
Essential Job Functions- Conducts inspections by patrolling the City for animal violations; investigating neglect or other complaints; responding to citizen complaints; scheduling regular inspections; touring the building or property; noting violations of code; researching to locate owners, if necessary; notifying owners of results of inspections; and re-inspecting noncompliant locations.
- Issues citations and violations by compiling inspection reports; preparing cases for the court; executing warrants; and ensuring follow-up to ensure animals are cared for.
- Completes administrative duties by answering calls; providing information to the public and other departments as requested; compiling various reports; completing documents and forms; and maintaining records.
- Provides customer service to the public both onsite, facilitating animal intake, and in the field, responding to calls. Supplements customer and animal care onsite to support shelter staff.
- Supervises personnel by observing and monitoring work tasks; functioning as a lead worker; and providing guidance, instruction, and feedback.
- Performs departmental specific functions by attending to the onsite pet population; regular handling of live and deceased animals; conducting euthanasia services; dispatching service calls; ensuring properties are cleaned up.
- Performs intake assessments for all animals entering the facility and administers basic vaccinations, microchip implantation, blood testing, and de-worming protocol when applicable. Supplements medical staff care by monitoring animals for signs of contagious illness or trauma and administers daily medication and re-vaccination protocol when necessary.
- The physical demands of this position are considered medium in nature. Typically, this means regularly lifting 20 - 50 lbs. occasionally, 10 - 25 lbs. frequently, or up to 10 lbs. constantly. This is a description of the way this job is currently performed; it does not address the potential for accommodation.
- Regular and dependable attendance is required.
Minimum Qualifications- Education: Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.
- Experience: Over two years of animal care and handling.
- Licenses: Valid Texas Class C Driver's License.
- Certifications Required: Code Enforcement Officer License, Basic Animal Control Officer Certification, Certified Euthanasia Technician, Lead Visual Assessment Certification, Housing Quality Standards Certification
Additional Information
We offer competitive salaries, comprehensive benefits, and opportunities for career growth and development. Our team is committed to fostering a diverse and inclusive workplace culture, where all employees feel valued and respected.
The City offers a full range of benefits for full time employees, including, but not limited to the plans as defined in the Benefits Guide. Summary of Benefits
Closing Date/Time: 9/26/2025 5:00 PM Central -
Special Instructions
9/26/2025 5:00 PM Central -
ABOUT THE COMPANY
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City of Grand Prairie
Show moreWelcome to the City of Grand Prairie! We Live Life Grand here – about 200,640 residents call Grand Prairie home, and we’re still growing. Grand Prairie is the 16th largest city in Texas and the 125th largest city in the United States, but we still have small town values. We are rated the #1 Best Place to Retire in the U.S., 2nd Happiest City in Texas, 5th Best City for First-Time Home Buyers in Texas, 7th Safest Large City in Texas, and in the Top 50 U.S. Best Place to
Raise a Family!We have attractions that draw almost 10 million visitors a year to:
- Epic Waters Indoor Water Park showcasing 80,000 square feet of year-round water fun referred to as a “cruise ship on land”
- The Summit Active Adult Center with state-of-the-art fitness training, indoor infinity edge pool with lap lanes and exercise vortex, theater, game room, sauna
- PlayGrand Adventures (10-acre, all-accessible playground) is an exciting opportunity to provide a safe and fun playground experience for all ages and abilities (open late 2019)
- Firehouse Gastro Park restaurant downtown (conversion of historic Firehouse #1)
- Lone Star Park Thoroughbred Horse Race Track
- The Theatre at Grand Prairie concert venue
- Historic Uptown Theater in downtown
- IKEA, Living Spaces and the Premium Outlet Mall
- Traders Village
- Lake Joe Pool
- Ripley’s Believe It Or Not! And Palace of Wax
- Epic Central Park, a 172-acre park with five lakes, a Grand Lawn amphitheater, trails and a water and light show
- Chicken N’ Pickle
- Bolder Adventure Park
- The Epic Arts, Fitness and Entertainment Center with $1 million in cardio and strength training equipment, indoor walking/jogging track, group fitness and more
Grand Prairie recently welcomed more than 50 new restaurants and retail stores along SH 161, and development continues at a brisk pace. The city offers a vibrant lifestyle, with the best parks in the nation, more amenities than most, affordable to affluent housing and friendly neighbors.
City employees work hard to ensure Grand Prairie is known as an organization that creates Raving Fans by delivering world-class service. Our employee family and elected officials constantly live our values, aggressively move toward our vision and are always looking for ways to make the business of running a city even better.The hard work, positive input and optimism of all our city employees all play a key role in our success. We look forward to you joining our
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