Lead Administrative Support Assistant

Job Location: 205 Jefferson Street, Jefferson City, MO.

All internal promotional applicants are encouraged to apply as there may be alternate office space available.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift, or time-of-service pay).

The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services - Children’s Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!

• Responds to inquiries either written or verbal from customers, vendors, and the public regarding agency matters
• Monitor specialized Outlook Inboxes to track and assign tasks
• Purchase, track and monitor assigned iPads, iPhones, and accessories for the entire Division
• Work with ITSD to complete the 5-year device refresh
• Work with Division employees to ensure iTrack verifications are accurate and completed timely
• Review and respond as needed to device reports provided by ITSD
• Complete fixed assets inventory
• Review telecom bills for accuracy and work with ITSD to remove devices from monthly bill
• Compose or draft correspondence involving the interpretation of agency rules, regulations, and program responsibility
• Serve as back up to Division front desk when needed
• Other financial duties as assigned

One or more years of experience as a Administrative Support Assistant with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency. OR

Four or more years of office or related clerical experience; and possession of a high school diploma or proof of high school equivalency.

(Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant)

Preferred Qualifications:

• Proficient in Excel

• Detail oriented

• Ability to type quickly and accurately

• Ability to lift up to 20 pounds

• Excellent oral, written and interpersonal communication skills

• Excellent problem-solving and time management skills

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

CD-HR@dss.mo.gov

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• State of Missouri

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